Sentiment analysis, also called opinion mining, is a natural language processing task that identifies and classifies the emotional tone or polarity, positive, negative, or neutral, expressed in text such as product reviews, social media posts, or survey responses. Approaches range from lexicon-based methods that score text using predefined sentiment dictionaries, to supervised machine learning classifiers, to deep learning models including recurrent neural networks and transformer-based architectures such as BERT that capture context and sarcasm. Beyond simple polarity, aspect-based sentiment analysis identifies opinions about specific product or service features, while emotion detection extends the task to finer-grained states such as anger, joy, or frustration. Recent surveys find that large language models outperform smaller models in low-data, few-shot settings but still lag on tasks requiring structured sentiment understanding, motivating continued work on hybrid, fine-tuned approaches. Sentiment analysis supports brand monitoring, customer feedback analysis, and financial market sentiment prediction. As an open-access sentiment analysis journal, IJACSA publishes research evaluating sentiment models across languages, domains, and low-resource text corpora.
Published in International Journal of Advanced Computer Science and Applications (IJACSA)
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This study proposes a framework that combines a supervised machine learning and a semantic orientation approach to tune Customer Relationship Management (CRM) via Customer Experience Management (CEM). The framework extra…
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Sentiment analysis is utilised to assess users’ feedback and comments. Recently, researchers have shown an increased interest in this topic due to the spread and expansion of social networks. Users’ feedback and comments…
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People text millions of posts everyday on microblogging social networking especially Twitter which make microblogs a rich source for public opinions, customer’s comments and reviews. Companies and public sectors are look…
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Text corpus is important for assessment of language features and variation analysis. Machine learning techniques identify the language terms, features, text structures and sentiment from linguistic corpus. Sindhi languag…
The paper presents HappyMeter, an automated system for real-time Twitter sentiment analysis. More than 380 million tweets consisting of nearly 30,000 words, almost 6,000 hashtags and over 5,000 user mentioned have been s…
In this article we describe our adaptive e-learning
system, which allows the learner to take courses adapted to his
profile and to the pedagogical objectives set by the teacher, we
use for adaptation the genetic algorith…