Sentiment analysis, also called opinion mining, is a natural language processing task that identifies and classifies the emotional tone or polarity, positive, negative, or neutral, expressed in text such as product reviews, social media posts, or survey responses. Approaches range from lexicon-based methods that score text using predefined sentiment dictionaries, to supervised machine learning classifiers, to deep learning models including recurrent neural networks and transformer-based architectures such as BERT that capture context and sarcasm. Beyond simple polarity, aspect-based sentiment analysis identifies opinions about specific product or service features, while emotion detection extends the task to finer-grained states such as anger, joy, or frustration. Recent surveys find that large language models outperform smaller models in low-data, few-shot settings but still lag on tasks requiring structured sentiment understanding, motivating continued work on hybrid, fine-tuned approaches. Sentiment analysis supports brand monitoring, customer feedback analysis, and financial market sentiment prediction. As an open-access sentiment analysis journal, IJACSA publishes research evaluating sentiment models across languages, domains, and low-resource text corpora.
Published in International Journal of Advanced Computer Science and Applications (IJACSA)
· list last refreshed September 2026
In this paper, the problem of sentiment analysis on Amazon products is tackled. In fact, sentiment analysis systems are applied in all business and social fields. This is because the opinions are at the center of all hum…
With the rapid increase of smartphones and the growing interest in their applications, e.g., Google Play Apps, it becomes necessary to analyze users’ reviews whether they are expressed as ratings or comments. This is bec…
Opinion mining or analysis of text are other terms for sentiment analysis. The fundamental objective is to extract meaningful information and data from unstructured text using natural language processing, statistical, an…
Currently, the opinions and comments made by customers on e-commerce portals regarding different products and services have great potential for identifying customer perceptions and preferences. Based on the above, there…
Southeast Asia, including Indonesia, is seeing an increase in digital banking adoption, owing to changing customer expectations and increasing digital penetration. The pandemic Covid-19 has hastened this tendency for dig…
The expeditious flow of information over the web and its ease of convenience has increased the fear of the rampant spread of misinformation. This poses a health threat and an unprecedented issue to the world impacting pe…
A comprehensive review of sentiment analysis for code-mixed and switched text corpus of Indian social media using machine learning (ML) approaches, based on recent research studies has been presented in this paper. Code-…
In recent times, one of the most emerging sub-dimensions of natural language processing is sentiment analysis which refers to analyzing opinion on a particular subject from plain text. Drug sentiment analysis has become…
Logistics companies' success is inextricably linked to the quality of their services, particularly when dealing with customer issues. Nowadays, social media is the first place that users turn to in order to express their…
The present research aims to develop an application that allows the early and timely detection of signs of problems in the mental health of citizens. Agile methodology was used, with its SCRUM framework developing its fo…